THE CLEANING SOFTWARE COMPARISON · UK EDITION
GatherCRM vs Jobber
Short answer: Jobber is the more established field-service app, with online booking and a self-service client hub. Choose it if customers booking themselves online is your priority. GatherCRM is built for UK cleaning firms whose biggest headaches are people and standards. It gives you a rota that respects holiday and sickness, HR and payroll timesheets, scored quality inspections, incident reporting, and automatic invoicing for repeat cleans with Stripe pay links. It's priced in pounds, with cleaners included in a flat user block.
Jobber is a North American field-service platform used across many trades, including residential and commercial cleaning, and says it's "trusted by 400,000 service pros". GatherCRM is a UK business management system built by Giraffe Digital in Milton Keynes, used by more than 200 paying businesses, with a cleaning module included in every plan.
At a glance
| GatherCRM | Jobber | |
|---|---|---|
| Built for | UK SMEs, with a dedicated cleaning module | Home and field-service businesses across many trades |
| Pricing currency | GBP | USD ("All prices in USD") |
| Pricing model | Flat price per block of users; cleaners count as users; every module included | Plan price per team-size band (1, 5, 10 or 15 users), then $29 per extra user per month |
| 10 users, monthly, no commitment | £299 | $299 Connect (about £226) · $399 Grow (about £301) |
| 20 users, monthly, no commitment | £499 | $544 Connect (about £411) · $644 Grow (about £486) |
| Commitment | Monthly, 30 days' notice | No commitment, 12-month commitment, or annual prepaid (non-refundable) |
| Mobile apps | iOS and Android (live) | iOS and Android |
| Online booking (customer picks a slot) | ✗ Instant guide-price quote calculator; the office confirms | ✓ Bookable services with price, duration and team availability |
| Holiday and sickness block the rota automatically | ✓ | Not listed (Jobber's Help Center suggests adding a task to block time) |
| HR (leave, absence, onboarding, training) | ✓ | Not listed |
| Scored quality inspections | ✓ | Not listed (checklists on Connect and above) |
| Free trial | 30 days | 14 days on Grow, no card |
| Data import | Free | Listed as included ($499 value) on Plus |
GBP conversions use $1 = £0.7547 (open.er-api.com, 14 October 2026), before any card foreign-exchange fee.
Our verdict: Jobber is the more mature, more widely used product. It has online booking, a client hub, routing and two-way SMS. If your growth depends on domestic customers booking and paying online with minimal office contact, it's a strong choice. GatherCRM is the better fit for UK cleaning firms that want to run their team as well as their jobs: HR-aware rotas, timesheets that flow to payroll, scored quality checks and incident reporting, with automatic repeat-clean invoicing. Jobber’s no-commitment Connect plan costs less at 10 and 20 users; Gather’s case is the broader cleaning, HR, quality and invoicing toolset included in one system.
Full feature comparison
| Feature | GatherCRM | Jobber |
|---|---|---|
| Enquiry and request forms | ✓ Embeddable forms on your website | ✓ Request forms for website, social or client hub |
| Instant price on your website | ✓ Quote calculator built with calculated fields (guide price; the enquiry arrives as a request or quote) | ✓ Bookable services show estimated prices |
| Customer self-booking into the diary | ✗ Not offered (the office confirms the slot) | ✓ Online booking. Job bookings create a one-off job |
| Quotes | ✓ One-click quotes, deposits | ✓ Quotes with signature approval; optional add-ons and auto-drafted quotes |
| Recurring cleans | ✓ Recurring and one-off scheduling | ✓ Recurring and one-off jobs |
| Drag-and-drop scheduling | ✓ Team and time-slot calendar | ✓ |
| Route optimisation | Journey estimates only | ✓ Routing (Connect and above); "Find a Time" |
| Holiday and sickness blocking | ✓ Approved leave and sickness from HR block conflicting assignments automatically | Manual: add a task to block a team member's time |
| Cleaner mobile view | ✓ Today plus 14 days, restricted client details, access notes, instructions, navigation | ✓ Full field app, Spanish for non-admin team members |
| Clock-in with location | ✓ GPS clock-in and clock-out with map pins | ✓ Time tracking and GPS tracking (Connect+); geofenced automatic timers (Grow+) |
| Timesheets | ✓ Clocked hours flow into HR timesheets, with approval and payroll export | ✓ Timesheet reporting; Gusto payroll sync (a US payroll provider) |
| HR: leave, absence, onboarding, training, documents | ✓ Full HR module | Not listed |
| Per-visit checklists | Instructions per clean; checklists not stated | ✓ Checklists (Connect and above) |
| Scored quality inspections | ✓ Configurable, with averages by site and cleaner and a full QC history | Not listed |
| Incident reporting | ✓ Incident reports with photos and alerts | Job notes and photos; no incident feature listed |
| Client self-service portal | Client portal for projects and billing; not a cleaning booking hub | ✓ Client hub: approve quotes, see appointments, pay invoices |
| SMS and email reminders | ✓ Automated SMS and email reminders | ✓ Automated reminders and "on my way" texts (Connect+); two-way SMS in the UK (Grow+) |
| Invoicing repeat work | ✓ Repeat cleans invoiced automatically | ✓ Invoicing, batch invoicing, automated invoice follow-ups (Connect+) |
| Online payment | ✓ Stripe pay-by-link; deposits | ✓ Jobber Payments in the UK at 1.4% + 20p; tap to pay |
| Automatic card charging for recurring work | Not offered (the customer pays by link) | US and Canada only |
| Accounting | Xero | QuickBooks Online and Xero (Connect+) |
| E-contracts | ✓ Contracts with e-signing and templates | Quote signature approvals |
| AI | ✓ Aiva weekly briefing and business health report | ✓ Jobber AI Voice and Chat; AI Receptionist add-on ($29/month) |
| Integrations | Zapier, Calendly, Outlook, Xero, Stripe | 100+ app marketplace, Zapier |
| Support | UK-based, same-day responses, fixes aimed within 24 hours | Live chat, phone and email (phone number shown is North American toll-free) |
| Set-up and import | Free data import and set-up | Data import listed as included on Plus ($499 value); onboarding sessions by plan |
"Not listed" means we couldn't find the feature on Jobber's pricing and feature-comparison page or Help Center on 14 October 2026.
Pricing: pounds vs dollars
GatherCRM (GBP ex VAT, monthly, every module included, cleaning module at no extra cost):
- Starter £149 (1–3 users) · Teams £299 (4–10 users) · Growth £499 (11–30 users) · Enterprise from £750 (31+ users)
- Everyone who logs in counts as a user, office staff and cleaners alike
Jobber (USD per month, ex sales tax, from getjobber.com/pricing on 14 October 2026). Jobber counts anyone who views or manages the team's schedule, in the office or in the field, as a user. Extra users cost $29/month each.
| Plan (users included) | No commitment | 12-month commitment (billed monthly) | Annual (prepaid) |
|---|---|---|---|
| Core (1) | $49 | $39 | $29 |
| Connect (1 / 5 / 10 / 15) | $139 / $199 / $299 / $399 | $119 / $169 / $259 / $339 | $99 / $149 / $229 / $299 |
| Grow (1 / 5 / 10 / 15) | $199 / $299 / $399 / $499 | $169 / $259 / $349 / $429 | $149 / $229 / $299 / $399 |
| Plus (5 / 10 / 15) | $499 / $599 / $699 | $439 / $499 / $599 | $399 / $449 / $529 |
Add-ons: Marketing Suite $99/month, AI Receptionist $29/month, Pipeline $49/month (included in Plus). UK card processing through Jobber Payments is 1.4% + 20p per transaction.
Which Jobber plan has which cleaning features (from Jobber's comparison table): checklists, routing, GPS tracking, automated reminders and time tracking start on Connect. Two-way SMS and automatic geofenced time tracking start on Grow.
Worked example 1: a 10-person cleaning company (2 office staff, 8 cleaners)
| Monthly cost | About GBP | |
|---|---|---|
| GatherCRM Teams | £299 + VAT | £299 |
| Jobber Connect, 10 users (no commitment / 12-month / annual) | $299 / $259 / $229 | about £226 / £195 / £173 |
| Jobber Grow, 10 users (no commitment / 12-month / annual) | $399 / $349 / $299 | about £301 / £263 / £226 |
Worked example 2: a 20-person cleaning company
| Monthly cost | About GBP | |
|---|---|---|
| GatherCRM Growth (11–30 users) | £499 + VAT | £499 |
| Jobber Connect: 15-user band + 5 × $29 | $544 | about £411 |
| Jobber Grow: 15-user band + 5 × $29 | $644 | about £486 |
Where Jobber costs less
Jobber costs less on headline subscription price at 1, 5, 10 and 20 users. Core is $49 a month (about £37), or $29 on annual prepaid, against Gather Starter at £149 for 1–3 users. At 5 users, Jobber Connect is $199 a month (about £150) against Gather Teams at £299. At 10 users, Connect is about £226 against Gather Teams at £299; at 20 users, Connect is about £411 against Gather Growth at £499. Feature scope, commitment terms, add-ons and usage charges differ.
List prices only. Jobber's USD charge is converted by your card provider, which may add a foreign-exchange fee. Excludes VAT, card-processing fees and add-ons.
Which should you choose?
Choose GatherCRM if
- staff turnover, holiday and sickness cause most of your rota problems
- you need HR, timesheets and payroll export in the same system as your jobs
- you want scored quality inspections and incident reporting as evidence for commercial clients
- you want repeat cleans invoiced automatically, with a Stripe payment link
- you want pricing in pounds, monthly terms with 30 days' notice, free import and UK support
Choose Jobber if
- customers booking themselves online into your diary matters most, especially for one-off domestic cleans
- you want automatic geofenced time tracking on Grow
- you want a self-service client hub, route optimisation and two-way SMS
- you value a large, established platform with a big app marketplace
- you're a sole trader looking for the lowest entry price
Where Jobber is stronger, honestly: it's more established and widely used, customers can book online, and it offers a client hub, routing, two-way SMS and automatic card charging for recurring work (in the US and Canada).
Moving from Jobber to GatherCRM?
- Book a demo. We'll walk through your clients, sites, recurring schedules and team.
- Export your data from Jobber (clients, properties, jobs and visits) as CSV.
- We import it for free and set up your recurring cleans, cleaners, rates, reminders and the quote calculator on your website.
- Add your team's leave so the rota knows who's off from day one.
- Run Gather alongside Jobber during your 30-day free trial, then switch when you're ready. With monthly terms you're never locked in.
If you're on Jobber's 12-month commitment or annual prepaid plan, check your renewal date first. Jobber says you continue to be billed until the end of the term.
Questions, answered
Is GatherCRM cheaper than Jobber for a cleaning company?
Not on headline subscription price at 10 or 20 users. Gather Teams is £299 a month for 4–10 users, against $299 (about £226) for Jobber Connect at 10 users on no-commitment billing. At 20 users, Gather Growth is £499, against $544 (about £411) for Jobber Connect or $644 (about £486) for Grow. Gather includes every module, including its cleaning, HR, quality and invoicing tools (Gather pricing updated 19 October 2026; Jobber pricing checked 14 October 2026).
Does Jobber charge in pounds in the UK?
Jobber's pricing page says "All prices in USD", so UK subscriptions are charged in dollars and converted by your card provider. Jobber Payments card processing in the UK is priced in pounds, at 1.4% + 20p per transaction. GatherCRM is priced and billed in pounds.
Do cleaners count as users?
In both. On Gather, everyone who logs in counts as a user, but pricing is in blocks: £299 covers 4–10 users and £499 covers 11–30. On Jobber, anyone who views or manages the schedule is a user, and extra users beyond your plan's band cost $29 a month each.
Can customers book online with GatherCRM?
Customers can get an instant guide price from a quote calculator on your website, built with Gather's forms and calculated fields. Their enquiry arrives as a request or quote for you to confirm. Gather doesn't yet let customers pick a slot in your diary. Jobber does.
Does GatherCRM have an iPhone app?
Yes. The GatherCRM iOS app is live on the Apple App Store, and the Android app is live on Google Play. Jobber also has iOS and Android apps.
What does GatherCRM have that Jobber doesn't list?
HR (leave, absence, onboarding, training and documents), a rota that blocks holiday and sickness automatically, scored quality inspections with averages by site and cleaner, incident reporting, and e-signed contracts. Jobber has time tracking and checklists, but these HR, QC and incident features aren't listed on its plans.
See your week in GatherCRM
Book a demo and we'll show you instant quotes from your website, a rota that knows who's off, cleaners clocking in from their phones, scored inspections, and repeat cleans invoiced and paid by Stripe link.
Sources (checked 14 October 2026)
GatherCRM
- Cleaning module, pricing and FAQ: https://gathercrm.co.uk/cleaning-crm/
- Pricing, terms, support and trial: https://gathercrm.co.uk/
- Mobile apps: iOS app live on the Apple App Store; Android app (developer Giraffe LTD): https://play.google.com/store/apps/details?id=uk.co.gathercrm.app&hl=en_GB
Jobber
- Pricing, plan bands, extra-user price, plan feature table, add-ons, commitment terms, trial and "All prices in USD": https://www.getjobber.com/pricing/ (https://www.getjobber.com/en-gb/pricing/ redirects here)
- Online booking feature ("trusted by 400,000 service pros"): https://www.getjobber.com/features/online-booking/
- Online booking Help Center article (updated 8 July 2026; job bookings create one-off jobs; "available on select plans"; block holidays with a task): https://help.getjobber.com/en/articles/online-booking/
- Jobber Payments in the UK (1.4% + 20p): https://help.getjobber.com/hc/en-us/articles/1500012912781-Setting-up-Jobber-Payments-in-the-UK
Exchange rate: https://open.er-api.com/v6/latest/USD (updated 14 Oct 2026, 01:02 BST): $1 = £0.7547
Not verified: which exact Jobber plans include online booking (the pricing table and Help Center disagree); Jobber's UK support hours; whether Jobber can bill a UK customer in GBP on request; Jobber's data-import charge on plans below Plus; whether Gather's client portal can serve cleaning clients.